{"id":3,"date":"2025-12-22T11:57:00","date_gmt":"2025-12-22T11:57:00","guid":{"rendered":"http:\/\/rvl.a02.mytemp.website\/?page_id=3"},"modified":"2026-03-26T13:08:55","modified_gmt":"2026-03-26T13:08:55","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/novasales.ai\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b015b0 e-flex e-con-boxed e-con e-parent\" data-id=\"3b015b0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5739b3d5 elementor-widget elementor-widget-text-editor\" data-id=\"5739b3d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-weight: 400;\"><strong><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f510.svg\" alt=\"\ud83d\udd10\" \/><\/strong><strong> Pol\u00edtica de Privacidad &#8211; SP<\/strong><\/p><p style=\"font-weight: 400;\"><strong>\u00daltima actualizaci\u00f3n:<\/strong>\u00a0[diciembre \u00a02025]<\/p><p style=\"font-weight: 400;\">Esta Pol\u00edtica de Privacidad describe c\u00f3mo\u00a0<strong>CheckPOS holding inc.<\/strong>\u00a0(\u201cla Empresa\u201d, \u201cnosotros\u201d) recopila, utiliza y protege los datos personales cuando los usuarios interact\u00faan con nuestro\u00a0<strong>Agente de Ventas basado en Inteligencia Artificial<\/strong>, disponible a trav\u00e9s de canales de mensajer\u00eda como WhatsApp, web u otros medios digitales.<\/p><ol><li style=\"font-weight: 400;\"><strong> Datos: <\/strong>Podemos recopilar los siguientes datos:<\/li><\/ol><ul style=\"font-weight: 400;\"><li>Nombre y apellido<\/li><li>N\u00famero de tel\u00e9fono<\/li><li>Direcci\u00f3n de correo electr\u00f3nico<\/li><li>Mensajes enviados por el usuario<\/li><li>Informaci\u00f3n comercial relacionada con pedidos, consultas o cotizaciones<\/li><li>Datos t\u00e9cnicos (fecha, hora, canal de contacto)<\/li><\/ul><p style=\"font-weight: 400;\"><strong>NO<\/strong> recopilamos datos sensibles ni financieros.<\/p><ol start=\"2\"><li style=\"font-weight: 400;\"><strong> Uso: <\/strong>Los datos se utilizan para:<\/li><\/ol><ul style=\"font-weight: 400;\"><li>Gestionar conversaciones comerciales automatizadas<\/li><li>Brindar informaci\u00f3n sobre productos y servicios<\/li><li>Procesar pedidos o solicitudes<\/li><li>Mejorar el desempe\u00f1o del agente AI<\/li><li>Cumplir obligaciones legales y contractuales<\/li><\/ul><ol start=\"3\"><li style=\"font-weight: 400;\"><strong> Uso de Inteligencia Artificial<\/strong><\/li><\/ol><p style=\"font-weight: 400;\">Las conversaciones pueden ser procesadas por modelos de IA entrenados para responder consultas comerciales.<br \/>Las respuestas\u00a0<strong>no constituyen asesoramiento legal, m\u00e9dico ni financiero<\/strong>.<\/p><ol start=\"4\"><li style=\"font-weight: 400;\"><strong> Compartici\u00f3n de datos<\/strong><\/li><\/ol><p style=\"font-weight: 400;\">Los datos pueden compartirse \u00fanicamente con:<\/p><ul style=\"font-weight: 400;\"><li>Proveedores tecnol\u00f3gicos (ej. infraestructura cloud, APIs de mensajer\u00eda)<\/li><li>Empresas clientes que utilizan el agente AI<\/li><li>Autoridades legales, judiciales o agentes nacionales, cuando sea requerido por solicitud legal o judicial<\/li><\/ul><p style=\"font-weight: 400;\">Nunca vendemos datos personales.<\/p><ol start=\"5\"><li style=\"font-weight: 400;\"><strong> Seguridad<\/strong><\/li><\/ol><p style=\"font-weight: 400;\">Aplicamos medidas t\u00e9cnicas y organizativas razonables para proteger la informaci\u00f3n contra accesos no autorizados.<\/p><ol start=\"6\"><li style=\"font-weight: 400;\"><strong> Derechos del usuario<\/strong><\/li><\/ol><p style=\"font-weight: 400;\">El usuario puede solicitar:<\/p><ul style=\"font-weight: 400;\"><li>Acceso<\/li><li>Rectificaci\u00f3n<\/li><li>Eliminaci\u00f3n<\/li><li>Limitaci\u00f3n del uso de sus datos<\/li><\/ul><p style=\"font-weight: 400;\">Solicitudes v\u00eda:\u00a0<strong>[email de contacto]<\/strong><\/p><p style=\"font-weight: 400;\"><strong><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f4dc.svg\" alt=\"\ud83d\udcdc\" \/><\/strong><strong> Condiciones de Servicio<\/strong><\/p><p style=\"font-weight: 400;\"><strong>\u00daltima actualizaci\u00f3n:<\/strong>\u00a0[diciembre 12 2025]<\/p><p style=\"font-weight: 400;\">Al interactuar con el Agente de Ventas AI de <strong>CheckPOS holding inc.<\/strong>, el usuario acepta las siguientes condiciones:<\/p><ol><li style=\"font-weight: 400;\"><strong> Descripci\u00f3n del servicio<\/strong><\/li><\/ol><p style=\"font-weight: 400;\">El servicio consiste en un\u00a0<strong>agente automatizado de ventas<\/strong>\u00a0que brinda informaci\u00f3n, sugiere productos y gestiona pedidos de forma asistida por IA.<\/p><ol start=\"2\"><li style=\"font-weight: 400;\"><strong> Uso permitido<\/strong><\/li><\/ol><p style=\"font-weight: 400;\">El usuario se compromete a:<\/p><ul style=\"font-weight: 400;\"><li>Utilizar el servicio con fines l\u00edcitos<\/li><li>No enviar contenido fraudulento, ofensivo o ilegal<\/li><li>No intentar manipular o explotar el sistema<\/li><\/ul><ol start=\"3\"><li style=\"font-weight: 400;\"><strong> Limitaciones<\/strong><\/li><\/ol><ul style=\"font-weight: 400;\"><li>El agente AI puede cometer errores<\/li><li>La informaci\u00f3n brindada es orientativa<\/li><li>Las decisiones finales de compra son responsabilidad del usuario<\/li><\/ul><ol start=\"4\"><li style=\"font-weight: 400;\"><strong> Disponibilidad<\/strong><\/li><\/ol><p style=\"font-weight: 400;\">El servicio puede ser modificado, suspendido o interrumpido sin previo aviso.<\/p><ol start=\"5\"><li style=\"font-weight: 400;\"><strong> Responsabilidad<\/strong><\/li><\/ol><p style=\"font-weight: 400;\">La Empresa no se responsabiliza por:<\/p><ul style=\"font-weight: 400;\"><li>Decisiones comerciales tomadas en base a respuestas del agente<\/li><li>Fallas t\u00e9cnicas de terceros (Meta, WhatsApp, proveedores cloud)<\/li><\/ul><p style=\"font-weight: 400;\"><strong><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f4ca.svg\" alt=\"\ud83d\udcca\" \/><\/strong><strong> Pol\u00edtica de Datos del Usuario<\/strong><\/p><ol><li style=\"font-weight: 400;\"><strong> Titularidad de los datos<\/strong><\/li><\/ol><p style=\"font-weight: 400;\">Los datos pertenecen al usuario que los genera.<\/p><ol start=\"2\"><li style=\"font-weight: 400;\"><strong> Almacenamiento<\/strong><\/li><\/ol><p style=\"font-weight: 400;\">Los datos se almacenan en servidores seguros y solo por el tiempo necesario para cumplir su finalidad comercial o legal.<\/p><ol start=\"3\"><li style=\"font-weight: 400;\"><strong> Uso interno<\/strong><\/li><\/ol><p style=\"font-weight: 400;\">Los datos pueden utilizarse de forma agregada y anonimizada para:<\/p><ul style=\"font-weight: 400;\"><li>An\u00e1lisis de desempe\u00f1o<\/li><li>Entrenamiento y mejora del agente AI<\/li><\/ul><ol start=\"4\"><li style=\"font-weight: 400;\"><strong> Transferencias internacionales<\/strong><\/li><\/ol><p style=\"font-weight: 400;\">Los datos pueden ser procesados en servidores ubicados fuera del pa\u00eds de origen del usuario, cumpliendo regulaciones aplicables.<\/p><p style=\"font-weight: 400;\"><strong><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f5d1.svg\" alt=\"\ud83d\uddd1\ufe0f\" \/><\/strong><strong> Eliminaci\u00f3n de Datos del Usuario<\/strong><\/p><p style=\"font-weight: 400;\">El usuario puede solicitar la eliminaci\u00f3n total o parcial de sus datos personales.<\/p><p style=\"font-weight: 400;\"><strong>C\u00f3mo solicitar la eliminaci\u00f3n<\/strong><\/p><p style=\"font-weight: 400;\">Enviar un correo a:\u00a0<strong>soporte@novasales.ai<\/strong><br \/>Asunto:\u00a0<em>Solicitud de eliminaci\u00f3n de datos<\/em><\/p><p style=\"font-weight: 400;\"><strong>Plazo<\/strong><\/p><p style=\"font-weight: 400;\">La solicitud ser\u00e1 procesada dentro de un plazo m\u00e1ximo de\u00a0<strong>30 d\u00edas corridos<\/strong>.<\/p><p style=\"font-weight: 400;\"><strong>Alcance<\/strong><\/p><p style=\"font-weight: 400;\">La eliminaci\u00f3n incluye:<\/p><ul style=\"font-weight: 400;\"><li>Historial de conversaciones<\/li><li>Datos personales asociados<\/li><li>Registros comerciales no obligatorios por ley<\/li><\/ul><p style=\"font-weight: 400;\">Podemos conservar informaci\u00f3n m\u00ednima si es requerida por obligaciones legales.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4050cc4 e-flex e-con-boxed e-con e-parent\" data-id=\"4050cc4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c11126 elementor-widget elementor-widget-text-editor\" data-id=\"6c11126\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-path-to-node=\"2\">Privacy Policy &#8211; En<\/h3><p data-path-to-node=\"3\"><b data-path-to-node=\"3\" data-index-in-node=\"0\">Last updated:<\/b> [December 2025]<\/p><p data-path-to-node=\"4\">This Privacy Policy describes how <b data-path-to-node=\"4\" data-index-in-node=\"34\">CheckPOS holding inc.<\/b> (\u201cthe Company\u201d, \u201cwe\u201d, \u201cus\u201d) collects, uses, and protects personal data when users interact with our <b data-path-to-node=\"4\" data-index-in-node=\"156\">AI-based Sales Agent<\/b>, available through messaging channels such as WhatsApp, web, or other digital media.<\/p><p data-path-to-node=\"5\">Data<\/p><p data-path-to-node=\"6\">We may collect the following data:<\/p><ul data-path-to-node=\"7\"><li><p data-path-to-node=\"7,0,0\">First and last name<\/p><\/li><li><p data-path-to-node=\"7,1,0\">Phone number<\/p><\/li><li><p data-path-to-node=\"7,2,0\">Email address<\/p><\/li><li><p data-path-to-node=\"7,3,0\">Messages sent by the user<\/p><\/li><li><p data-path-to-node=\"7,4,0\">Commercial information related to orders, inquiries, or quotes<\/p><\/li><li><p data-path-to-node=\"7,5,0\">Technical data (date, time, contact channel)<\/p><\/li><\/ul><p data-path-to-node=\"8,0\">We do <b data-path-to-node=\"8,0\" data-index-in-node=\"6\">NOT<\/b> collect sensitive or financial data.<\/p><p data-path-to-node=\"9\">Use<\/p><p data-path-to-node=\"10\">Data is used to:<\/p><ul data-path-to-node=\"11\"><li><p data-path-to-node=\"11,0,0\">Manage automated commercial conversations<\/p><\/li><li><p data-path-to-node=\"11,1,0\">Provide information about products and services<\/p><\/li><li><p data-path-to-node=\"11,2,0\">Process orders or requests<\/p><\/li><li><p data-path-to-node=\"11,3,0\">Improve the performance of the AI agent<\/p><\/li><li><p data-path-to-node=\"11,4,0\">Comply with legal and contractual obligations<\/p><\/li><\/ul><p data-path-to-node=\"12\">Use of Artificial Intelligence<\/p><p data-path-to-node=\"13\">Conversations may be processed by AI models trained to respond to business inquiries. <b data-path-to-node=\"13\" data-index-in-node=\"86\">Responses do not constitute legal, medical, or financial advice.<\/b><\/p><p data-path-to-node=\"14\">Data Sharing<\/p><p data-path-to-node=\"15\">Data may be shared only with:<\/p><ul data-path-to-node=\"16\"><li><p data-path-to-node=\"16,0,0\">Technology providers (e.g., cloud infrastructure, messaging APIs)<\/p><\/li><li><p data-path-to-node=\"16,1,0\">Client companies using the AI agent<\/p><\/li><li><p data-path-to-node=\"16,2,0\">Legal or judicial authorities and national agents, when required by legal or judicial request<\/p><\/li><\/ul><p data-path-to-node=\"17,0\">We <b data-path-to-node=\"17,0\" data-index-in-node=\"3\">never<\/b> sell personal data.<\/p><p data-path-to-node=\"18\">Security<\/p><p data-path-to-node=\"19\">We apply reasonable technical and organizational measures to protect information against unauthorized access.<\/p><p data-path-to-node=\"20\">User Rights<\/p><p data-path-to-node=\"21\">Users may request:<\/p><ul data-path-to-node=\"22\"><li><p data-path-to-node=\"22,0,0\">Access<\/p><\/li><li><p data-path-to-node=\"22,1,0\">Rectification<\/p><\/li><li><p data-path-to-node=\"22,2,0\">Deletion<\/p><\/li><li><p data-path-to-node=\"22,3,0\">Limitation of data use <b data-path-to-node=\"22,3,0\" data-index-in-node=\"23\">Requests via:<\/b> [contact email]<\/p><\/li><\/ul><hr data-path-to-node=\"23\" \/><p data-path-to-node=\"24\">Terms of Service<\/p><p data-path-to-node=\"25\"><b data-path-to-node=\"25\" data-index-in-node=\"0\">Last updated:<\/b> [December 12, 2025]<\/p><p data-path-to-node=\"26\">By interacting with the AI Sales Agent of <b data-path-to-node=\"26\" data-index-in-node=\"42\">CheckPOS holding inc.<\/b>, the user accepts the following conditions:<\/p><p data-path-to-node=\"27\">Service Description<\/p><p data-path-to-node=\"28\">The service consists of an <b data-path-to-node=\"28\" data-index-in-node=\"27\">automated sales agent<\/b> that provides information, suggests products, and manages orders assisted by AI.<\/p><p data-path-to-node=\"29\">Permitted Use<\/p><p data-path-to-node=\"30\">The user agrees to:<\/p><ul data-path-to-node=\"31\"><li><p data-path-to-node=\"31,0,0\">Use the service for lawful purposes<\/p><\/li><li><p data-path-to-node=\"31,1,0\">Not send fraudulent, offensive, or illegal content<\/p><\/li><li><p data-path-to-node=\"31,2,0\">Not attempt to manipulate or exploit the system<\/p><\/li><\/ul><p data-path-to-node=\"32\">Limitations<\/p><ul data-path-to-node=\"33\"><li><p data-path-to-node=\"33,0,0\">The AI agent may make mistakes<\/p><\/li><li><p data-path-to-node=\"33,1,0\">Information provided is for guidance purposes<\/p><\/li><li><p data-path-to-node=\"33,2,0\">Final purchasing decisions are the responsibility of the user<\/p><\/li><\/ul><p data-path-to-node=\"34\">Availability<\/p><p data-path-to-node=\"35\">The service may be modified, suspended, or interrupted without prior notice.<\/p><p data-path-to-node=\"36\">Liability<\/p><p data-path-to-node=\"37\">The Company is not responsible for:<\/p><ul data-path-to-node=\"38\"><li><p data-path-to-node=\"38,0,0\">Commercial decisions made based on the agent&#8217;s responses<\/p><\/li><li><p data-path-to-node=\"38,1,0\">Technical failures of third parties (Meta, WhatsApp, cloud providers)<\/p><\/li><\/ul><hr data-path-to-node=\"39\" \/><p data-path-to-node=\"40\">User Data Policy<\/p><p data-path-to-node=\"41\">Data Ownership<\/p><p data-path-to-node=\"42\">Data belongs to the user who generates it.<\/p><p data-path-to-node=\"43\">Storage<\/p><p data-path-to-node=\"44\">Data is stored on secure servers and only for the time necessary to fulfill its commercial or legal purpose.<\/p><p data-path-to-node=\"45\">Internal Use<\/p><p data-path-to-node=\"46\">Data may be used in an aggregated and anonymized form for:<\/p><ul data-path-to-node=\"47\"><li><p data-path-to-node=\"47,0,0\">Performance analysis<\/p><\/li><li><p data-path-to-node=\"47,1,0\">Training and improvement of the AI agent<\/p><\/li><\/ul><p data-path-to-node=\"48\">International Transfers<\/p><p data-path-to-node=\"49\">Data may be processed on servers located outside the user&#8217;s country of origin, complying with applicable regulations.<\/p><hr data-path-to-node=\"50\" \/><p data-path-to-node=\"51\">User Data Deletion<\/p><p data-path-to-node=\"52\">Users may request the total or partial deletion of their personal data.<\/p><p data-path-to-node=\"53\">How to request deletion<\/p><ul data-path-to-node=\"54\"><li><p data-path-to-node=\"54,0,0\"><b data-path-to-node=\"54,0,0\" data-index-in-node=\"0\">Send an email to:<\/b> soporte@novasales.ai<\/p><\/li><li><p data-path-to-node=\"54,1,0\"><b data-path-to-node=\"54,1,0\" data-index-in-node=\"0\">Subject:<\/b> Data deletion request<\/p><\/li><\/ul><p data-path-to-node=\"55\">Timeframe<\/p><p data-path-to-node=\"56\">The request will be processed within a maximum period of <b data-path-to-node=\"56\" data-index-in-node=\"57\">30 calendar days<\/b>.<\/p><p data-path-to-node=\"57\">Scope<\/p><p data-path-to-node=\"58\">Deletion includes:<\/p><ul data-path-to-node=\"59\"><li><p data-path-to-node=\"59,0,0\">Conversation history<\/p><\/li><li><p data-path-to-node=\"59,1,0\">Associated personal data<\/p><\/li><li><p data-path-to-node=\"59,2,0\">Commercial records not required by law<\/p><\/li><\/ul><blockquote data-path-to-node=\"60\"><p data-path-to-node=\"60,0\">We may retain minimal information if required by legal obligations.<\/p><\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Privacidad &#8211; SP \u00daltima actualizaci\u00f3n:\u00a0[diciembre \u00a02025] Esta Pol\u00edtica de Privacidad describe c\u00f3mo\u00a0CheckPOS holding inc.\u00a0(\u201cla Empresa\u201d, \u201cnosotros\u201d) recopila, utiliza y protege los datos personales cuando los usuarios interact\u00faan con nuestro\u00a0Agente de Ventas basado en Inteligencia Artificial, disponible a trav\u00e9s de canales de mensajer\u00eda como WhatsApp, web u otros medios digitales. Datos: Podemos recopilar los<\/p>\n","protected":false},"author":1,"featured_media":904,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"open","template":"","meta":{"postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"solace_meta_sidebar":"","solace_meta_container":"","solace_meta_enable_content_width":"","solace_meta_content_width":0,"solace_meta_title_alignment":"","solace_meta_author_avatar":"","solace_post_elements_order":"","solace_meta_disable_header":"","solace_meta_disable_footer":"","solace_meta_disable_title":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/novasales.ai\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/novasales.ai\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/novasales.ai\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/novasales.ai\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/novasales.ai\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":25,"href":"https:\/\/novasales.ai\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":2265,"href":"https:\/\/novasales.ai\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/2265"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/novasales.ai\/en\/wp-json\/wp\/v2\/media\/904"}],"wp:attachment":[{"href":"https:\/\/novasales.ai\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}